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WHAT IS WINBOX UID?

WINBOX UID is the Username of your Account; it’s just like your name.

It serves the function to ensure the protection of the account of the majority of user groups, avoid malicious users from misappropriation and fraud, and let all users get the most secure experience.

Note: UID account cannot be changed

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WHAT SHOULD DO IF FORGET WINBOX UID ACCOUNT?

Step 1: Click “Help” at the bottom right in the login page to find “Forgot UID” ​ Step 2: Select the option of your “mobile phone number or email address” to restore your UID ​ Step 3: Enter your mobi

WHAT SHOULD DO IF FORGET WINBOX UID PASSWORD?

Step 1: Find “Forgot Password” at the bottom right in the login page and choose to reset the password ​ Step 2: Select the “mobile phone number or email address” to reset the password ​ Step 3: Enter